Privacy Policy

At ClitonCoffee.com, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us for support.

1. Information We Collect

We collect personal information necessary to process your orders and improve our services, including:

Name, email address, phone number, and shipping/billing addresses
Payment details (processed securely by third-party gateways)
Account login information if you register on our website
Order history and product preferences
Browser type, IP address, and usage data for analytics purposes

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

Processing and delivering your orders
Providing customer service and support
Sending order confirmations and tracking updates
Improving our website, products, and user experience
Marketing communications (only with your consent)

3. Payment Security

We never store your complete payment information.
All transactions are processed securely through PCI DSS–compliant payment gateways such as Visa, Mastercard, American Express, PayPal, Afterpay, and Klarna.
These providers use advanced encryption to protect your data during transmission.

4. Cookies & Tracking

Our website uses cookies to provide a better shopping experience, remember your preferences, and analyse traffic.
You can learn more by visiting our Cookies Policy.

5. Data Sharing

We do not sell or rent your personal information to third parties.
However, we may share limited data with trusted partners who assist in order fulfilment, payment processing, analytics, and customer support — all bound by strict confidentiality agreements.

6. Data Storage & Retention

Your personal data is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
We use encrypted servers and restricted access to protect your information.

7. Your Rights

You have the right to:

Access, update, or delete your personal data
Withdraw consent for marketing communications
Request a copy of the information we hold about you

To exercise these rights, please contact us at
cs@clitoncoffee.com.

8. Marketing Emails

If you subscribe to our newsletter, you’ll receive occasional updates about new products and promotions.
You can unsubscribe at any time using the link provided in each email.

9. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for the content or privacy practices of those websites, so we encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance.
Any updates will be posted on this page with a revised effective date.